Contact

We answer every message ourselves. Expect a reply within one business day.

Order enquiries

Have your order number ready — it starts with # — and we can look it up straight away.

Larger sizes, different stones, or a piece for a specific occasion. Send us a note and we will tell you honestly whether we can make it.

We work with a small number of stockists. Write to the same address with “wholesale” in the subject line.

Monday to Friday, 09:00–17:00 UTC

Have an order number handy? Track your order first — it answers most questions instantly.